How do I download my PDF pattern file?
Once payment has been confirmed download links are made available (both in an email and on the order completion page) to immediately download the file. In addition you can download any of your prior purchases by logging into your account and going to the downloads tab.
What languages are available for the patterns?
The patterns are only published in the English language. All patterns include plenty of step by step photos to guide you through the construction process.
How do I know what materials & equipment are required before I purchase?
Each pattern product page includes a gallery of images showing the completed item in a number of different fabrics. One of the included images shows the materials & equipment page from the pattern.
How long does the download link stay active for in my account area?
Links remain active for at least 2 years from the date of purchase. If you store you purchased file safely on your local hard drive and keep it backed up you shouldn’t ever need to re-download the file. If you have any issues re-accessing your download, please let us know – we are here to help and pride ourselves on excellent customer service.
What measurements are used in your patterns?
All patterns use measurements in inches and yards (i.e. imperial). A fat quarter is 18 x 22 inches.
Can I purchase printed copy of the pattern?
No – we only sell downloadable PDF patterns that you can print at home. If you don’t have access to a home printer, check out your local library or printing store (e.g. Officeworks, Kinkos, Staples).
Can I sell products made from the pattern?
Yes – you are permitted to sell products made from A Spoonful of Sugar Patterns on a small scale. You are, however, prohibited from reselling the pattern in either digital or printed form.
Please add the following credit line to each online listing and hang tag: “This item was handmade using A Spoonful of Sugar sewing pattern.” A link to my shop would also be greatly appreciated.
How do I view and print the PDF pattern?
PDF stands for “Portable Document Format” and is the most common form of document format in use today. PDF files can be viewed and printed from a browser (such as Edge, Chrome, Safari etc). Your computer should already have a browser installed that can open and print PDF files. If not, you can download a free program such as Adobe Acrobat Reader.
What currency is the price that I can see next to each pattern?
The price showing corresponds to the currency showing in the circle on the top right hand corner of each page.
What payment methods are accepted?
All payments are made in conjunction with Paypal. Therefore you can pay directly through your Paypal account or you can pay directly via your credit card. The credit cards accepted are: Visa, Mastercard, American Express and Discover.
What currencies are accepted?
We accept US dollar, Euro, British Pound and the Australian Dollar. You can of course purchase in any other currency, however you may incur some additional credit card fees from your credit card provider.
Is buying on-line safe?
Yes – very safe. All financial transactions are handled directly by Paypal through their payment gateway. Therefore all financial details stay encrypted and protected by Paypal and at no time are any of your financial details seen by us.
Why can’t I enter my telephone number when using the direct debit/credit card payment option?
For direct debit/credit card payments please ensure you select your country by selecting the flag to the right of the “Billing Address” heading.
This will ensure the address & telephone number fields are correctly displayed for your country.
Orders and Returns
Do I need an account to complete my order?
Can I return a purchase for a refund?
Since you are purchasing an electronic file it is not possible for us to offer a refund on any purchase.
Who should I to contact if I have any queries?
You can contact Lisa via the Contact Us page here.